Inspectorate's treatment of airplane tickets from informal channels

According to Mehr News Agency, following complaints by air travel travelers that their salaries fail and the services provided by some airlines as well as monitoring and monitoring their performance; In a correspondence with the Ministry of Roads and Urban Development, the Deputy Director of the Inspectorate General emphasized the need to monitor airlines during Nowruz trips; Despite the increase in a few Bar Aircraft ticket rates have been offering tickets since the beginning of this year, some sites and sales offices through informal channels aimed at shaping the black market, and in some cases have been selling surplus capacity.

He also added: A number of airlines have obtained surplus flight permits on the capacity of the fleet with the aim of attracting passengers to supply and sell aircraft tickets at different times, and afterwards, and afterwards CapacityThey are revoking and canceling the low passenger flight, which has led to the wandering of passengers.

The Deputy Director of the Inspector General of the country in this letter pointed out that some travel agencies delay the amount of ticket cancellation, which impose double costs on passengers and anxiety and concern caused by the revocation of tickets, especially at the time of passengers returning to the origin of the flights.

Finally, referring to the presence of Nowruz trips and the importance of careful planning for the general public access to appropriate air transport services, as well as monitoring airlines in the supply and delivery of aircraft tickets and preventing the sale of the official “Black Market” and the surplus of the fleet capacity, as well as preventing sales of the fleet. Charter And compulsory plane tickets with place of residence; Hotel, Innitory, etc. as well as effective oversight of airlines to observe air passenger rights style; He emphasized that the Airlines Supervision Organization for providing flight licenses based on the quantitative and qualitative levels of the services provided, the number of fleets, the level of satisfaction of the passenger, delays, etc. Division On the performance of airlines, ticket sales systems appropriately, preventing inaccuracies between airlines and air transport operators, monitoring airport performance to provide appropriate facilities, facilities and services to passengers, as well as informing air passenger rights style by installing banners, Panel Demonstration or in other appropriate ways at airports, adopting the necessary arrangements to predict backing aircraft in cases of revocation and delay in Nowruz and accelerating complaints by passengers; In -person, telephone, online, etc., and providing them with a proper and timely response to them.